Shipping & Delivery
Shipping Policy
Last updated: August 24, 2026
Thank you for shopping with Denivon, operated by DLT EAST COAST INC.
1. Order Processing
Orders are generally processed within 1–3 business days after successful payment confirmation.
Processing time is separate from shipping transit time.
2. Estimated Delivery Times
| Destination | Estimated Transit Time |
|---|---|
| United States | Approximately 2–7 business days after dispatch |
| Europe | Approximately 3–10 business days after dispatch |
| Other International Destinations | Approximately 5–15 business days after dispatch |
Delivery times are estimates and are not guaranteed.
3. Shipping Fees
Available shipping methods and any applicable shipping charges will be displayed during checkout.
Denivon may offer free shipping promotions from time to time. Any applicable conditions will be displayed on the website or at checkout.
4. Tracking
Once your order ships, you may receive a shipping confirmation containing a tracking number.
Please allow up to 48–72 hours for carrier tracking information to update.
5. Incorrect Shipping Address
Customers are responsible for providing a complete and accurate delivery address.
If you notice an error, contact service@denivon.com as soon as possible.
6. Lost or Delayed Packages
If your package appears significantly delayed or tracking has stopped updating, contact us with your order number and tracking information.
7. Packages Marked Delivered
If a package is marked delivered but cannot be located:
- Check around the delivery location;
- Ask household members or neighbors;
- Allow one additional business day;
- Contact the shipping carrier;
- Contact Denivon if the package remains missing.
8. Customs, Duties, and Taxes
International orders may be subject to customs duties, VAT, import taxes, or other fees imposed by the destination country.
Unless stated otherwise during checkout, these charges are the responsibility of the recipient.
9. Multiple Shipments
Products in the same order may occasionally ship separately due to product availability or fulfillment location.
10. Refused or Unclaimed Packages
Refunds for refused, unclaimed, or incorrectly addressed packages may be processed after the merchandise has been returned.
Applicable shipping or return charges may be deducted where permitted by law.
11. Returns
Eligible returns may be sent to:
92-30 91ST AVE 92-30
JAMAICA, NY 11421
United States
Please review our Return & Refund Policy before returning an item.
12. Company and Customer Support
DLT EAST COAST INC.
92-30 91ST AVE 92-30
JAMAICA, NY 11421
United States
Email: service@denivon.com
Phone: 61-231-6809
Website: www.denivon.com